Shipping – Naturalli

Shipping

Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3 Working Business Days, under exceptionally busy order volumes this may go to 4 days

Shipping rates and delivery estimates

If below minimum order value, shipping charges for your order will be calculated and displayed at checkout.

 

 Shipping Costs

Rate name

Condition

Shipping speed

Price

Express

100g–999g

1 to 3 business days

£9.95

Express

0g–99g

1 to 3 business days

£6.95

Free shipping on orders over £29

£29.01 and up

 

Free

Paid Shipping

£0.01–£29.00

 

£4.95

 

 

During restrictions applied during Covid, this period may become extended. We will endeavour to keep you appraised of the situation.

Shipment to P.O. boxes or APO/FPO addresses

We do not offer shipping to P.O. boxes or APO/FPO addresses here.

Shipment confirmation and order tracking

When your product is shipped, if available, you will receive a shipment confirmation and tracking number.

Returns

Should you need to return an item that is undamaged, we are happy to accommodate you however, you will be responsible for the cost of returning the item. Please contact us at help@naturalli.co.uk.

Damages

For any products damaged during shipping.

If you received your order damaged, please contact our support team directly to file a claim. If you are present at the delivery, please do not accept damaged goods and request them to be returned. Should you need to return damaged goods subsequently, please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Currently we only ship to mainland UK.